Provide us with your full name, detailed address, telephone number, post code etc. will be highly appreciated and so that you can receive your parcel safely. It’s a new policy from Russian post office and customs.
Payment & Shipping
About Payment
We accept Alipay here.
All major credit cards are acceptable through secure payment Porcessor ESCROW.
About Shipping
We will provide Registered Airmail to ship the parcel. All the parcels will be sent within processing time. We ship parcels to your default address on Aliexpress. Please confirm your address before order. The delivery time depends on the destinations. Remote countries, strict Customs ( e. g. Brazil ), terrible weather, holidays will make it longer than Estimated Delivery Time, please be patient. If you cannot wait for that long, please choose other shipping ways, like EMS/FedEX/UPS/DHL and please contact us.
Duty & Tax
Please note that buyer are responsible for all Customs duty and import taxes fee in your country.
Return & Exchange
All our products will be checked and packed in good condition before shipping. We will try our best to satisfy all our customers. If for any reason you are not satisfied, you may return the item to us under the original condition with 7 days for a refund or an exchange. Before return the item, please contact us for the detailed return exchange instruction. We will refund you after receiving the returned products.
FAQ
Q : How do I pay for my order?
A : We accept the following payment methods: credit card, money booker, T/T and western union. All major credit cards are accepted through secure payment processor ESCROW.
Q : Is there any tracking number for my item?
A : Yes, we ship every order with a tracking number, and you can follow up the shipment status on corresponding website.
Q : I am a retailer or dealer and I would like to buy many pieces of your items, what’s the wholesale price?
A : Thanks for your inquiry. If you would like to buy large quantity, please send email to us, we will give some discount or adjust the price before your payment.
Feedback
Your 100 percent satisfaction is our final destination. Your comments are very important to us and encourage us to service you well. If you like our products and service, please leave us with a positive feedback. We will appreciate it very much for your time and effort. If you are not happy, please feel free to contact us before leaving a Neutral or Negative feedback, we will try our best to solve all the problems until you are satisfied. You may chat with us for any question via Trademanager, we will respond you right way. If we are not online, please e-mail us, we will get back to you within 24 hours.
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